Keerthana Thangaraju
Product Manager

ABOUT ME

   I am a Senior Product Manager and CMU Graduate with 8+ years of experience in creating web and mobile products with rich UX. I love designing and building amazing products. I am passionate about user-centric design, front-end development, analytics and user experience strategy.    

Product Management

Product Strategy
Product Roadmap and Prioritization
Project Management
Market and Competitive Analysis
Agile and Kanban Methodologies

User Experience

Personas, Storyboarding
Experience Map, Wireframes
Usability Testing, A/B Testing
Contextual Inquiry
User Interface Critic

Technical

Java , SQL, JavaScript
HTML, CSS, Android
Node JS, BootStrap, jQuery
GIT, AWS
Adobe Photoshop, Balsamiq, JIRA, Proto.io

Analytics

Acquisition, Activation, Engagement
Rentention, Referral, Revenue
Funnel and Cohort Reports
Segment, Heap, Mixpanel
Google Analytics, Tableau

Résumé

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  • Senior Product Manager

    Ford Motor Company (Greenfield Labs), Palo Alto

    Apr 2019 - Present

    Manage Entertainment product team, strategy and roadmap to deliver delightful in-vehicle experience in current and next gen Ford vehicles

    Collaborate with Business, Partnership, Design, Engineering, over the air update teams to prioritize and deliver products across vehicle lines

    Lead team from concept to launch for Games delivered to Mustang Mach E in Q1 2022 and for future product delivery lifecycle

    Built Innovation Projects for FordPass Mobile App to deliver seamless ownership experience for millions of Ford Vehicle owners

  • Product Manager (Technical)

    AfterSchool App (One, Inc)

    Jan 2017 - Mar 2019

    After School App is the largest teen focused private social network with millions of users over 90% of US high schools

    Designed and shipped multiple features such as notification system, photoroll, Instagram verification and posting optimizations to users

    Built SMS and notifications system for each user type, improved installation rate by 40% and raised ranking to top 10 social apps in App Store

    Working on product plan, UX design, research and beta launch of new product - Quickey, a GIF Keyboard Extension for iOS

    Built analytics pipeline for tracking database and API changes, SMS conversion, new and existing features helps make informed decisions

    Defined process methodology, release cycle and effective collaboration strategy to fit team characteristics and achieve efficient value delivery

  • Product Manager (Technical) Intern

    Youplus Inc, Mountain View

    May 2016 - Nov 2016

    Youplus mobile app offers free rewards for consumers from local business and CPG companies and serves as a sampling and targeting platform

    Managed mobile, merchant tools and website products of Youplus.

    Defined, built new features (Gifting, Location Service) and led the launch of Youplus India.

    Implemented scrumban process management workflow for engineering team.

    Set up mobile analytics dashboard for Youplus

    Improved user experience by implementing results of usability testing

  • Senior Software Engineer

    Yahoo Inc, Bangalore

    July 2012 - May 2015

    Designed front end stack of Yahoo! Transliteration Input Method for 8 Indian languages and Arabic.

    Achieved request rate improvement from 50k words/day to 300k words/day.

    Responsible for launch of workbench module, the landing page for Yahoo! Advanced Localization Automation (YALA)

    Shared responsibility with Product Manager to help customers in Indian time zone onboard and manage YALA for their product and helped reduce customer response time by 70%.

    Developed front end and REST APIs for Partner Insights, Yahoo’s Search Ad analytics and reporting platform. Collaborated with Product Manager to design mockups and revamped our traditional webpage for a more fluid and enriching user experience.

  • Teaching Assistant | CMU Official Photographer

    Carnigie Mellon University, Silicon Valley

    Aug 2015 - Nov 2016

    Explained challenging Data Workflow concepts for a class of 31 graduate students.

    Evaluated assignments, assisted professor, held office hours to ensure students understood core concepts for course Data Intensive Workflow Development for Software Engineers.

    Employed as part-time photographer for Software Management projects at Silicon Valley Campus.

  • Carnegie Mellon University, Silicon Valley

    Master of Science in Software Management

    Aug 2015 - Dec 2016

    Major Courses: Product Design and Validation, Entrepreneurship and Human Computer Interaction

  • PSG College of Technology, India

    Bachelor of Engineering (B.E.) in Computer Science

    June 2008 - May 2012

    Major Courses: Algorithms, Data Structures, DBMS, Distributed Systems and Software Engineering

portfolio

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American Express Apple Watch Application for BabyBoomers

User Research, SWOT, Brand Analysis, Persona, Storyboarding, Prototyping, Usability Testing, A/B Testing

March 2016 - May 2016 | Team Size : 5

Conducted extensive research on Amex Brand, Babyboomer persona to identify pain points.

Iteratively redesigned prototypes with usability testing to improve user adoption.

Presented A/B Testing Proposal to further improve user experience.

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Emirates Skywards Prime - Product Innovation

Market research, Experience Map, Prototyping, Competitor Analysis, App development - Ionic , Cordova

Jan 2016 - May 2016 | Team Size: 5

Researched on user experience gap in skywards membership program and performed in depth competitor analysis.

Proposed Skywards Prime solution to provide unique local travel experiences for members.

Built a working iOS and Android prototype using Cordova and presented to Emirates panel.

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Mayday - Survivable Social Network on a Chip

NodeJS, SQLite, Express, MVC, Socket.io, REST, EJS, Sequelize

Aug 2015 - Dec 2015

Designed and implemented an emergency application in NodeJS which provides small wifi network in event of any natural disaster.

Deployed on Beagle Bone Black, accessible by users to help each other and stay connected.

Followed software engineering practices to analyze requirement and implement new features.

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Live Demo!

Youplus Inc

Product Manager (Technical) Intern

Yahoo Inc

Senior Software Engineer

Symantec

Website Security - Case Study

Pokemon Go - Churn analysis and feature proposal

User Study, Market research, Gamer Persona, Hook Model Analysis, Prototyping, Competitor Analysis

Apple Watch - Product Pitch

Market research, Churn analysis, Experience Map, Prototyping, Product Requirement Document, Product Roadmap, Go To Market Strategy, Competitor Analysis

Tiegen

Product Design, Strategy and Implementation

FireAnt

Product Roadmap, Process Definition, Requirement Analysis

Study of GrubHub

Product Strategy, Market Analysis and Forecast